|Change of Mind
If you've changed your mind about your purchase, simply contact our customer service team.
You will be able to return unused, unopened items back to us for full refund of the purchase price less restocking fee.
Restocking fee is 15% of the purchase price or $5.99, whichever is greater.
Software products and undergarments cannot be accepted for returns.
If your item is faulty, our customer service team will be happy to look after you.
Any faulty items will be returned and replaced free of charge within the first 30 days.
All products sold on Zoxoro are covered by their original factory warranty.
Duration varies depending on the brand.
Please contact our customer support team to lodge a warranty claim or to get additional information.